Tillsonburg Hydro Billing Issue
Some Tillsonburg Hydro customers may be affected by a billing error wherein bills were generated a day earlier than usual (February 2).
If customers had a pre-authorized payment scheduled for February 3, a bill generated on February 2 will not reflect this payment as it hadn't been made yet.
However, rest assured that pre-authorized payments scheduled for February 3 were processed as scheduled, and the amount posted to the customer's account.
Tillsonburg Hydro Inc apologizes for the confusion.